Business Manager/Research Director

About the Team

We are a small but well-oiled team, serving many Fortune 100 companies. Our mission is to help each of our clients excel, one research project at a time. We love to uncover fresh, actionable insights by connecting ideas, data and people!

This year marks our 10th, and we are excited to embark on building a broader team in order to help more clients - and by the way, we have a track record for getting and keeping the best clients in the industry!

Here are our Values -

• We are our client’s “Pit Crew”

• Integrity in our Word

• If we don’t know, we figure it out

• Our client is “king”

• We show up and do our best

But we have a problem - we have created very high standards for each and every research project we conduct. Each requires a lot of detail work, and as we continue to grow our client base, we need help to provide a consistent standard of accuracy and quality.

This is where you come in.

We need a passionate and ambitious Marketing Research Business Manager to play a strategic role with owners while supporting and growing the business. Someone who can keep the team on track in a fast-paced environment, manage projects front to end, work with a creative owner, and lead our contractors and vendors through the variety of activities needed for each customized project. A wheel hub who is self-disciplined and can work at a faster pace than average, isn’t afraid to make decisions, and can also build and maintain great relationships with our beloved clients.

We need someone who will thrive in the following environment:

• Efficiently handles a variety of activities in a fast-paced environment

• Technically focused with ability to work with a tight-knit team

• Quick decision maker within a defined span of control and based on quality standards, policies and procedures

• Friendly, pleasant communication style

• Helpful, supportive to team members who openly shares knowledge and expertise

In this role, you will be responsible for overseeing the successful execution of customized quantitative and qualitative research studies that focus on various industries including CPG, Restaurant, Energy, and others in the following capacities:

Client Management

· Manages multiple clients and their respective projects simultaneously from beginning to end of the project lifecycle.

· Acts as a trusted advisor to build current client relationships across multiple industries.

Consulting

· Collaborates with senior leaders on strategic business initiatives (new products/solutions, sales strategy, client advancement, etc.).

· Acts as a trusted advisor to build current client relationships across multiple industries.

· Leads the development of strong and captivating proposals; recommending the most appropriate methodology and research design.

· Creates ‘storytelling’ techniques to develop full analytical reports, drawing strategic conclusions and building actionable recommendations to support client business objectives.

o And manage contractors to pull reports together efficiently

· Designing research questionnaires and moderator guides

Team Management

· Oversees the design and fielding of complex custom surveys, qualitative screeners, etc. with junior members to ensure the highest quality output.

· Manages and mentors junior staff on various quantitative and qualitative research projects.

· Owns quality of all research deliverables to clients and vendors

· Works closely with vendors ensuring the successful execution of qual and quant fieldwork.

· Manage project budgets

The ideal candidate will have:

· 7-10 years of marketing research experience, with at least 5 years experience working on the supplier side

· Exceptional business development skills and proven ability to maintain and grow client relationships

· Post-secondary or post-graduate degree, preferably in marketing, statistics, business or behavioral sciences desired